Postcard Outreach Playbook
A direct-mail playbook for B2B and local outreach — list building, copy templates, design specs, mailing logistics, and follow-up sequences that convert.
Why postcards still work
Email inboxes are saturated. A physical postcard arrives once, gets pinned to a desk, and survives the delete key. Postcard outreach fits high-value B2B targets, local businesses, and reactivation campaigns where a $0.50–$1.50 per piece cost is justified by deal size.
This playbook covers list → copy → design → mail → follow-up in one repeatable system.
When to use postcards
| Good fit | Poor fit |
|---|---|
| ACV $2K+ B2B services | Low-margin consumer products |
| Local service businesses | Broad cold lists with no targeting |
| Re-engaging lapsed clients | First touch with zero research |
| Event invites to a geo | Compliance-sensitive industries without legal review |
Step 1 — Build a tight list (quality > quantity)
Target 200–500 names for a first test, not 10,000.
Sources:
- LinkedIn Sales Navigator export (company, title, city)
- Past CRM contacts who went cold
- Local business directories with owner names
- Conference attendee lists (where permitted)
Minimum fields per record:
First name, Last name, Company, Title, Street address, City, State, ZIP
Verify addresses with USPS CASS/NCOA if your mail vendor offers it. Bad addresses burn budget.
Step 2 — Write the copy (both sides)
Postcards are 4×6 or 6×9. You have ~30 words on the front and ~60 on the back.
Front (visual + hook):
[One bold headline — outcome, not feature]
[Your name / company — small]
Example: "Cut your AWS bill 30% — free 15-min audit"
Back (offer + CTA):
Hi {{FirstName}},
[One sentence: specific pain you solve for {{Company}}.]
[One sentence: proof — number, client, or credential.]
Scan QR → [short URL] or call [number].
— [Your name], [Company]
Rules:
- Personalize
{FirstName}and{Company}via merge fields - One CTA only — QR code plus short URL is fine
- No paragraphs; write like a sticky note
Step 3 — Design specs
| Spec | Standard |
|---|---|
| Size | 4×6" (first class) or 6×9" (more room) |
| Bleed | 0.125" on all sides |
| Safe zone | 0.25" from trim |
| QR code | Minimum 1×1", high contrast, test scan before print |
| Paper | 14–16 pt cardstock, matte or satin |
| Postage | First Class or Every Door Direct Mail (EDDM) for geo blasts |
Use Canva, Figma, or your print vendor's template. Keep brand colors; skip stock photo clutter.
Step 4 — Print and mail
Vendors: Lob, Postalytics, Click2Mail, or local print shop + Stamps.com
Checklist before send:
- Proof PDF approved
- Merge fields tested on 5 sample records
- QR / URL resolves to a dedicated landing page (not homepage)
- UTM tags on URL:
?utm_source=postcard&utm_campaign=q3-audit - Phone number tracked or forwarded
Step 5 — Follow-up sequence
Mail is the opener, not the closer. Run this parallel sequence:
| Day | Action |
|---|---|
| 0 | Postcard drops |
| 3 | LinkedIn connection request referencing the mailer |
| 7 | Email: "Did my postcard reach you?" |
| 14 | Phone call or voicemail |
| 21 | Final email with case study link |
Track responses in a spreadsheet: Sent | Delivered | Scanned | Replied | Meeting.
A/B test plan (first 400 pieces)
Split into two equal cohorts:
- Variant A: Outcome headline ("Cut AWS spend 30%")
- Variant B: Curiosity headline ("Quick question about {{Company}}'s cloud bill")
Measure QR scans and landing-page conversions. Winner gets the next 1,000.
Compliance notes
- CAN-SPAM does not govern physical mail, but follow-up emails must comply
- Include accurate return address
- Some industries (finance, healthcare) need legal review before claims
- Do not mail to explicit opt-out lists
Budget + copy template
500-piece test: ~$400–900 (print/postage $0.75–$1.50 each + list verification). If cost-per-meeting exceeds target CAC, tighten the list before scaling.
FRONT: [Bold headline — 6 words] + logo
BACK: Hi {{FirstName}}, [pain for {{Company}}]. [Proof]. QR → [short URL] — {{SenderName}}
Ship within two weeks. Data beats debate.